The digital transformation trend has brought challenges to operators especially in ICT talent development strategy planning and ICT new talent acquisition.With our profound insight of ICT industry, leading practices benchmark from both vendor and operator viewpoint and through advanced resource integration,Huawei Learning Service offers competence consulting, technical training,management competence improvement and career certification services to help operators expedite the development of outstanding ICT talent that matches with the company’s talent strategy to achieve business success.
ICT industry focused
curriculum system, facilitated
by experts with actual telecom
practical experiences. Advanced
and agile e-learning platform,
providing one-stop solution
Dedicated to develop talent
for telecom industry.
Global presence in > 170 countries
and regions, provide
customized ICT talent
development solutions
Integrate global leading
learning and competence
development resources,
proactively share ICT talent
ecosystem development and
joint innovation with
industrys ICT enterprises and
organization
Delivered 300k man days
training annually, cultivate
large pool of qualified ICT
talents to assist ICT companies
to realize business success.
Improve IT penetration at
national level and
continuously creating value for
society and customer alike
Using customer experience
management as the base to
address personnel skill and
organization process gap,
enhance and transform
operator’s key technical
personnel competence in a
timely manner
Huawei provide fast ready
solution on new technical
skills to support operator
service transformation,
strategy implementation,
business evolution and
network deployment in the
ICT age
Help managers to improve
leadership, professionals and
business competence, based
on Huawei practices and
other integrated global
leading resources. To support
operators business
transformation and value
creation
Provide talent development
consulting service for
operators/ national ICT
industry, help operators/
countries to build effective
talent development system
There are 45 training centers around the world (2 global training centers: Hangzhou, Malaysia; 29 training centers are our own; 16 cooperated). Be able to deliver the courses in 16 language.
Authorized exam certification centers covering over 165 countries
3000+ courses
ELearning online learning platform offers M-learning, eLab, Web Based Training , On-Line Test , Live Virtual Classroom
Elearning has 9 data centers to the nearest access services (Shenzhen, Hongkong, Russia, the United States, the United
Kingdom, Bahrain, Brazil, South Africa, Mexico) and 5 resource centers (Malaysia, Mexico, Romania, Shenzhen, Xi'an)
Over 200 full-time enginerrs for course design and development
Over 1200 full-time & part-time trainers (645 full-time trainers)
In order to support the operator's organization performance, enhance operator's strategy execution, Huawei Learning Service provides learning solutions: Fast Ready with New Technical Skill, Position/Job-role based Learning Competence Improvement for Network Excellence, Managerial Competence Developmentfor Business Transformation, Talent Development System Building, helping operators to face challenges of ICT technology trends, service insurance, business innovation and organization construction.
Ased on the challenges that operators are facing, Fast Ready with New Technical Skill solution provides training covering 4G, SDN/NFV and other hot topics for operators, helping operators master new technologies quickly to support their network transformation and business success. This solution mainly includes Competence Preparation for SDN/NFV Learning Solution, LTE/VoLTE Network Competence Fast Readiness Learning Solution and other sub-solutions.
Huawei LS won the bid of the training program of Operator M big data talent development in May 2015. Operator M hope that Huawei LS help to transfer big data knowledge by strategy cooperation with Operator M.
Huawei LS Big Data Training Form is very systematic, and the frame matches our stagey on big data talent competence improvement. The training frame is more detail than others, and we will recommend it to Operator M Information Department as to be reference of 2016 planning. In first training , our em ployee took part in learning positively.”
---Training Director of Operator
New Network Element, New Planning Idea, New Optimization Method Lead to New Competence Requirements
Solution Overview
Solution Highlight
Background
Operator M got 4G license in Dec. 2013, and they planned to install 500,000 4G base stations, developed million 4G subscribers till 2015. In order to support Operator M to enter large-scale commercial stage quickly, Operator M were facing with how to fast set up team to do the LTE network operation and maintenance?
Huawei Customized Solution
a)Adequate teaching staffs: 1 full-time teacher + 2 existing network engineers to support practices for 1 class.
b)Practices in existing network with the local network deployment progress.
Customer Voice
The training was very effective, and the abilities of our employees have reached our previous expectations. Thanks for Huawei to help our employees develop into LTE experts, We believe they will do outstanding contributions to enhance the operation and maintenance of LTE network …
— Director of Group Technical Support Services Department
Competence Challenges of VoLTE Network O&M
VoLTE Solution Overview
Customer benefits
VoLTE E2E Simulation Environment
SDN: New architecture for future network
SDN(Software Defined Network): A new network architecture, is conducive to accelerating business innovation. Meanwhile, it brings a variety of talent demands during the transformation from the traditional network to the SDN.
Solution Overview
Customer Value
SDN Demostration
Scenario
NFV O&M: Not only the job re-matching
NFV Learning Solution Architecture
Huawei NFV Openlab Visit
Reception Hall
Roundabout center
Equipment area corridor
Test and verification area
Experience center
This solution focus on talent competence development under the network operation transformation, helping operators promote and migrate network operation skill promptly, and extract new technologies of CEM (customer experience management) , quality insurance and so on. This solution aims to support network operation and match the requirement of talent development for network excellence. This solution mainly includes Competence Improvement for CEM, Centralized Operation Competence Improvement, Maintenance Expert Development three sub-solutions and so on.
Ultra-Practice Solution in China
China Mobile story is Ultra practice, contains 80% On-Job-Training+20% classroom training, one-to-one mentoring system, and the behavior assessment of praticipants.
Why We Need Experts?
Customer Orientation：Standard expert development solution includes classroom training and OJT practice, etc. It can be customized according to the real requirement.
Project implementation process
Customer Requirement
"Self-installation and self-maintenance" to reduce the O&M cost and dependence on vendors.
Improve the operation ability by practice to satisfy the requirement of the company.
Set up a technical benchmark to stimulate the vitality of the organization.
Huawei Solution
Huawei provides learning services such as professional talent selection, local centralized training, centralized training in Shenzhen and S-OJT practice in various domains including wireless, core network, IP , and transmission.
Huawei develops the tasks based on the job to the trainees to finish independently.
Trainees: This project covers 1000+ engineers.
Project Delivery Plan
Project Value
Live network practice has helped M operator improve network O&M ability.
Operation and maintenance cost is down and the network planning is more clearly.
A batch of senior talent grow into experts and benchmark to activate the organization development.
Customer Voice
"My team members are more confident than before. They can do the job more proactive and efficient than before. It has exceeded my expectation thanks to your successful delivery."
——COO director of Operator M
Organization transformation for Centralized O&M
Solution Architecture
Solution Value
Lower Cost：On-job learning,reducing the labor cost caused by off-the-job learning.
Better Effect :Based on integrated job role, one-stop learning solution for Field Engineer.
Higher Efficiency :Blended learning (Instructor-led training + mobile learning), multi-dimensional improve learning efficiency.
V4FM- Video for Field Maintenance types
V4FM Plan
V4FM Demo Quick Start
Centralized O&M Request for Front Office Competence Improvement
New Perspective of Learning Contents Design
Different from traditional technology training based on products, the new perspective of learning contents design based on FO job role responsibilities and key tasks, focus on “whole network” and “TOP alarms”.
To satisfy the requirements of competence convergence and extension, the learning contents also cover multi-field, multi-level and multi-standards.
Hierarchical Learning Path to Lead Progressively Improvement
Solution Highlight & Customer Benefit
Challenges in Centralized Operating: New Technology, New Work Flow, New Job Role
Solution Overview
Solution Highlight
Background
1.M operator S Province, started the construction of 4G in the end of 2013, and launch the trial commercial network in May 2014. M operator face more and more pressure in the network operation and maintenance, it is very urgent improve the skills of 4G.
2、 2.At the same time, M operators started the centralized operation and maintenance in 2014, changed the operation and maintenance process, and tried to improve operational efficiency. Changes in the organization and process, brings the changing of job role functions. How to enhance the skills of a certain job role in the new organization and process, which is an urgent need of the operator.
Job Role Based & Customized Network Performance Management Competence Improvement Solution
Solution Architecture and Value: Face to organization ability upgrading, more than a training
CEM Competence Challenge
As mobile internet develops OTT become the main data services. CEM is considered as driving force to provide differentiated services.
Solution Architecture
SOC Service Quality Operation Competence and Best Practice
Customer value
Based on the deep understanding and numerous practices of global telecom operators, Huawei managerial competence development service integrates excellent resources in ICT & learning fields, shares leading theories and successful practices ,supplies ICT trends and new technology insight, leading operator practice sharing, professional competence development, cross fields visit. Assists operators to cultivate qualified talents to support company strategy and transformation. The main solutions Include hierarchically management competence development of ifferent level leaders, professional competence development solutions and other customized solutions.
Managerial Competence Development Solution Introduction
Based on the deep understanding and numerous practices of global telecom operators, Huawei managerial competence development service integrates excellent resources in ICT & learning fields, shares leading theories and successful practices, supplies ICT trends and new technology insight, leading operator practice sharing, professional competence development, cross fields visit.
Impact & Underlying Business Opportunities
Build Organizational Capability for ICT Transformation
MTNIrancell is the top 2 operator in Iran, and have got the license of 3G/LTE. The customer hope to deploy new business usi MBB’s opportunity, and transform to an integrated operator with the further strategic partnership with Huawei.
Through the communication with leading operator and Huawei, it inspired customer’s operational ideas and they obtain the leading practice experience.
Case
Based on the customer's original intention of strategic business transformation and best practice sharing, Huawei learning service analyzed the customer needs and challenges in detail combining with the great understanding of telecom industry and Huawei itself, and we customized a comprehensive "Leadership Training Program" solution which goes far beyond customer’s expectation.
Leadership practice sharing with different companies, not only broaden vision and improve team effectiveness, but also help TE to realize stride development under the ICT convergence and transformation circumstance.
Issue of Telecom Operator Project
Based on telecom project feature and Huawei practice
Case
The project management faces great challenges as the business develops rapidly, the network construction work increases day by day, and management becomes more and more difficult.
Workshops and communications are held to improve project management capabilities and support continuously increasing business needs.
Hope to obtain related PM experience of Huawei and leading operator from project and management view, and will use it for subsequent network construction and organization transformation.
Instructor：A senior Proje/Program Director with 24 years of PM experience
Content：HUAWEI project management methodologies and experience sharing, PCCW experience sharing
Mode：presentations, /case studies/discussions/drilling
Learn the project management knowledge system and unify the project management communication language.
Master project management methods and tools.
Create the cultural environment of the project management and share successful experience.
Know abundant PM best practice through Huawei platform
This PM training is really effective. It is very useful to be applied in organizations. I will share the PM culture and spirit in my organization. This is the best course I have ever been attend sharing with me a very key message regarding the PMO management experience .This training has increased project management capability. Allow engineering management and project realization execute in an efficient way.
---- PMO leader
Based on competence management and learning management, this solution provides talent development consulting service for operators and government in ICT industry, helping the operators or the government to establish the talent development system. This solution mainly includes Learning Management, Competence Management, National ICT Talent Development and so on.
Organization capability and talent competence development requirements: As a leading operator in Country P. Operator G is developing toward a global telecom service provider. In order to achieve this goal, Operator G needs to establish a training system to develop lots of ICT talents, the training system will target at:
1.Provide competence improvement and certification service for 5800+employees in Operator G.
2.As a group training center to provide learning service for parent company and other sub-companies.
Talent Development Challenges Analysis of Operators
Learning Management Consulting Service Framework and Model
Static Constructing
Dynamic Operating
Benefits to Costumer：Effective and Efficient Talents Development
The Challenges We are Facing on Talent Development
Competence Management Consulting Service
Value: Support to realize enterprise’s human strategy.
Overview of National ICT Talent Development Solution
Solution Benefit
Proposed Operation Model
Case : Malaysia National Human Capital Development Program
Huawei Technology Training includes Wireless, Fixed Network, Core Network and Network Energy product training. Targeting on different job roles and network lifecycle stages, Huawei provides primary, intermediate and advanced training to match customers, different requirements, fulfill com-petence improvement, and finally reduce the operation risk and cost.
In today's new era of knowledge-based economy, enterprises have ever-increasing qualification requirements for employees because highly competent employees are indispensable for the enterprises to pursue business success. Training as a means of improvement is meaningful to both enterprises and employees. For enterprises, training is not only an important employee development approach but also a fundamental issue facing the managers. For employees, training provides not only improvements in skills but more importantly improvements in their professionalism and competitiveness.
To adapt to the new business operation and network convergence trends, it is imperative for both enterprises and employees to transform from reactive learning (training-driven) to proactive learning (learning-driven). Huawei Academy Online, a benchmark institute for flexible and efficient e-learning, leads the new training trend with four advantageous modules: Web-based training, Live Virtual Classroom, On-line Test, E-lab.
【eLab】
It can not only access Huawei equipments, but also other vendor’s equipments. You can quickly and easily get customized practice environment to ensure practice effect.
【LTEStar】
It is a simulation software combined LTE equipment platform with virtual simulation technology. And it can meet the operation requirement to practice anytime and anywhere to improve the operation competence.
【M-Learning】
It is a comprehensive mobile learning solution, based on massive equipments resources of Huawei and professional experts team. This solution aims to help operators’ staff to obtain learning resource and Huawei consultant through Huawei M-Learning anytime, anywhere.
【eClass】
Learner can access learning contents in multiple ways; such like Mobile Apps, Wechat or PC, Learning Transcripts can be synchronized between different platforms.
Learning Zone
Is Huawei Learning Service offering to trainee dedicate online
learning platform, which integrates variety blended learning
technologies.
Start Experience
LTEStar
Is the world's first real LTE network simulation cloud, which
can simulate equipments and network operation, such as O&M,
data configuration, network troubleshooting, etc.
Start Experience
M-Learning
Select three telecommunication product technical training courses from Huawei mass multimedia courseware bank to show Huawei professional learning design development ability.
With the constant development of information and communications technology (ICT), IT and CT are converging as a whole. The boundaries between Internet service providers (ISPs), enterprises and consumers are blurring. Cloud computing, Internet of things (IoT) and mobile broadband—representatives of the new Technology—will bring enormous oppo
The growth of the ICT industry cannot be separated from the growth of talent. Meanwhile, the revolution in the industry sets higher requirements for the knowledge and skills to be mastered by talents. A person will need to master "Integrated knowledge, multidisciplinary skills and evolved standards" in order to be a qualified ICT talent. With years of experience in ICT talent cultivation and a deep understanding of industry developments, Huawei launches its new talent nurturing program, HUAWEI CERTIFICATION Solution, to cover all ICT areas. This solution helps cultivate and reserve ICT talents with individual career path as basis, institutional education as starting point and multi-level vocational and technical certifications as pulling power.
Authoritative standard for ICT technical ability
Huawei is a leading global information and communications technology (ICT) solutions provider. Huawei's products and solutions have been deployed in over 140 countries, serving more than one third of the world's population. Customers cover telecom operators, enterprises and consumers. Huawei certification will greatly increase your competitiveness in the ICT industry and ensure your career success.
Scientific certification system mode
Huawei Certification system base on different stages of ICT talent career development lifecycle, providing a three-tier certification system achieving the customer requirements for different levels of ICT knowledge and skills. The certification system cover all ICT technical areas and match the demand for ICT talents of ICT industry.
Rich experience in ICT talents cultivation
Huawei have more than 20 years experience in ICT technical training and talents cultivation. Huawei have 45 customer training centers all over the world. Customers from more than 100 countries and areas have received training in Huawei.
Strong development capability of training product and solution
The R&D team consist of hundreds of certification architects and experts. All the products and solutions are based on job-role. Huawei implement the Integrated Product Development (IPD) process and ADDIE training development process which meet the ISO/IEC17024:2003 international standard.
On the grounds of business development, Huawei Certification Exam platform will be changed to Prometric from Pearson VUE on May 15th, 2014. From May 15th, 2014, Prometric will be the only designated exam platform of Huawei certification. Huawei certification vouchers for VUE can be used via Prometric, for which the expiry date of such vouchers will remain unchanged.
1. Prometric websitwww.prometric.com
2. Guide for reservation/change/cancellation of exam： https://www.prometric.com/en-us/for-test-takers/pages/schedule.aspx
3. For other problems, please feedback to:certification@huawei.com
Huawei Technologies Co., Ltd.
FAQ:
IP and Fixed
Network
Technology
Mobile Network
Technology
RNP&RNO
Technology
Energy &
Infrastructure
Telecom Design
and implement
IT Technology
| Certification Paths | Associate | Professional | Expert |
|---|---|---|---|
| Energy & Infrastructure | Huawei Certified Network Associate - Site and Power Certification Exam | - | - |
| Huawei Certified Network Associate - Hybrid Power Supply Certification Exam | - | - |
| Certification Paths | Associate | Professional | Expert |
|---|---|---|---|
| Cloud Computing Technology | Huawei Certified Network Associate - Cloud Certification Exam | Huawei Certified Network Professional - Cloud Certification Exam | - |
IP and Fixed
Network
Technology
Mobile Network
Technology
RNP&RNO
Technology
Energy &
Infrastructure
Telecom Design
and implement
IT Technology
| Certification Paths | Associate | Professional | Expert |
|---|---|---|---|
| GSM RNP&RNO Technology | Huawei Certified Network Associate - GSM RNP&RNO Certification Training | Huawei Certified Network Professional - GSM RNP&RNO Certification Training | - |
| WCDMA RNP&RNO Technology | Huawei Certified Network Associate - WCDMA RNP&RNO Certification Training | Huawei Certified Network Professional - WCDMA RNP&RNO Certification Training | - |
| CDMA RNP&RNO Technology | TD-Huawei Certified Network Associate - CDMA RNP&RNO Certification Training | TD-Huawei Certified Network Professional - CDMA RNP&RNO Certification Training | - |
| Microwave RNP Technology | Huawei Certified Network Associate - Microwave RNP Certification Training | Huawei Certified Network Professional - Microwave RNP Certification Training | - |
| Certification Paths | Associate | Professional | Expert |
|---|---|---|---|
| Energy & Infrastructure | Huawei Certified Network Associate - Site and Power Certification Training | - | - |
| Huawei Certified Network Associate - Hybrid Power Supply Certification Training | - | - |
| Certification Paths | Associate | Professional | Expert |
|---|---|---|---|
| Telecom Survey and Design WCDMA RNP&RNO | Huawei Certified Network Associate - Telecom Survey and Design Certification Exam | - | - |
| Hardware Installation Supervision | Huawei Certified Network Associate - Hardware Installation Supervision (excluding RF products) Certification Exam | - | - |
| Huawei Certified Network Associate - Hardware Installation Supervision (excluding RF products) Certification Exam | - | - |
| Certification Paths | Associate | Professional | Expert |
|---|---|---|---|
| Cloud Computing Technology | Huawei Certified Network Associate - Cloud Certification Training | Huawei Certified Network Professional - Cloud Certification Training | - |
With the advancement of economic globalization and the intense competition for high-quality professionals, governments have increased investments in education sector. The in-depth cooperation between industries and universities is an innovative model of talent development, helping cultivate more ICT professionals and form an ICT talent pool.
The Huawei Authorized Network Academy (HANA) solution is a global ICT technology education program launched by Huawei. Adopting the popular university-enterprise cooperation model, the solution features cooperation with universities in different countries in course development, training and certification. Based on Huawei's advanced technologies in the ICT area and leading market position, the solution helps promote the development of ICT technical workforce and ICT technology.
If you want to learn more about HANA, contact us;
E-mail: certification@huawei.com;
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